FAQs - Frequently Asked Questions - Page 3
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When do I have to pay the balance?
The balance is due at the latest 30 days before the date of arrival.
If you have paid your deposit by bank card, the balance will be automatically debited the day after the due date from the same card unless you indicate otherwise.
The total amount of the stay is due at the moment of the booking if the arrival date occurs in less than a month
What is the purpose of the damage deposit and what are the terms of payment?
The security deposit, also known as the damage deposit, is an amount requested by the owner to cover any damage caused to the property or furniture during the rental period. It can also be used to cover cleaning costs if the property is not left in a satisfactory state of cleanliness upon your departure. The amount is freely set by the owner. It must be paid before you enter the accommodation. To facilitate the process, we invite you to use Swikly, a secure online solution that allows you to block the amount of the deposit without impacting your credit card limit, as the amount is not debited. The deposit will only be charged (in whole or in part) if damage or a need for cleaning is noted at the end of your stay.